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FAQ

What is included in a session?

Our amenities include 2 saunas, 4 cold tubs of various temperatures, one ambient temperature pond, 3 relaxation areas, one communal outdoor lounge, 4 outdoor showers, shampoo and body wash, private change rooms, secure lockers and washrooms.

What to bring:

-Bathing suit -Two towels are essential (one for the saunas and one for drying off after the tubs). -Sandals -Non-glass water bottle- filtered water is available.  -Robe (optional).  Please remove and leave all jewelry at home and remove glasses as they will get very hot while using the saunas.

Do you accept walk-ins?

No, Online reservations are required to schedule your session at Habitat.

What should I expect during my first visit to Habitat?

Upon arrival, we will provide a brief orientation to the facilities and safety guidelines. We recommend showering before entering the space. This is a self guided experience however most people enjoy spending 10-15 minutes in the sauna, but listen to your body and exit if you feel uncomfortable. After the sauna, take a cool shower then plunge into the cold pool for 30-60 seconds. Beginners can start with just putting their feet in the cold water and gradually immerse themselves. Rest for a few minutes between cycles in one of our relaxation areas. You can repeat the sauna and cold plunge cycle 2-4 times

How long is my session at Habitat?

Each session will be 1.5 hours long, but if you would like a longer session you can book them back to back. Or you can reach out to us to book a Private session.

Do I need to bring my own towel?

Yes, Habitat runs on a BYOT (bring your own towels) basis. Bring a robe or some sort of warm layer when relaxing between hot and cold.

How do I book a private session?

Please complete our Private Session Booking Inquiry Form and someone from the team will contact you.  ​ Private sessions must be booked 2 weeks prior to arrival. We do not offer refunds on private bookings however you are allowed to reschedule your session if we are contacted via email 7 days prior to your arrival.

What are Habitat’s hours of operation?
Hours may vary day to day. Please see our Booking Page for available session dates/times.
What are your cancellation policies?

Non refundable, but you can reschedule your session up to 8 hours prior to your session . Please login in to your account to reschedule your booking. No Shows will be charged the full amount of their booking.

Do you have food or drink on site?
We provide filtered water however no outside food or drinks will be allowed.
What happens if there are poor weather conditions?

Since our facility is outdoors, you may experience sun, wind, rain or snow. Our facility will still be open and these elements can add to your experience at Habitat. There are covered spaces to relax and our saunas are fully enclosed. Reminder to bring your own robe if there are uncertain weather conditions forecasted.

Where do I park?
There is ample free parking on site. See our website for location and after booking you will get exact directions to Habitat.
Is there an age requirement?
Yes, we ask all customers be at least 18 years of age.
I am a returning customer, do I need to fill out the Waiver again?

Please login to your account prior to booking. This will give you access to your account, your gift card balance (if any) and how many punch pass credits you have remaining. You also have the option to save your payment information to make future bookings or purchases from our online store quick and easy.

Can I participate in the sauna and cold plunge circuit while pregnant or if I have a medical condition?

We advise anyone with an existing medical condition or if they are pregnant to seek advice from their medical practitioner about the safety of using hot and cold therapy before booking.

What are your accepted methods of payment?

All bookings will be completed online, so we accept debit and credit (Visa, Mastercard, Amex, American Express).

Are pets allowed?

No, we kindly ask you keep your pets at home.

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